Product Quality Guarantee

At Wildstride Gear, we stand behind the quality of every product we offer to ensure your complete satisfaction. Each item is backed by the manufacturer’s warranty—please contact us for specific warranty information related to your purchase.

What Should I Do if My Order Arrives Damaged?

When your package is delivered, please carefully inspect the box and contents. If you notice any visible damage, even to the packaging itself, be sure to note it on the delivery receipt before signing. If you cannot open the package at delivery but suspect damage, write “suspected damage” on the receipt. Should your item arrive damaged, please send clear photos to support@wildstridegear.com, and we will quickly arrange for a replacement or refund—typically within one business day.